Privacy Policy

We take the protection of your personal data very seriously. Our privacy policy explains what information we collect from you, what we do with it, how we keep it secure and the circumstances upon which we provide it to third parties. If you have any questions regarding this privacy policy, please contact us via mail at: Tolhurst Professional Services Ltd, Botley Mills, Mill Hill, Botley, Southampton SO30 2GB or via email at: [email protected]

You’re use of this website grants us permission to use the data you provide us in the ways set out in this privacy policy. Information that we collect from you: To take advantage of some of the services or products offered, you might be required to provide us with certain information about yourself by completing certain forms on our website. We also collect details of your visit to our website and your use of it.

Sensitive personal data: We may occasionally ask you to provide sensitive personal data as defined in the Data Protection Act 1998. By using our site we will take it as your explicit consent to such information being processed by the relevant third parties. Where appropriate some of that data may be feedback or copied to ourselves.

Use of cookies: We collect information about your computer, including where available your IP address, operating system and browser type using a cookie filer. Cookies help us to improve our website and deliver a better and more personalised service to you. They enable us to personalise your experience on our website, speed up your searches and help us select services or materials for inclusion on the website which may be of interest to you and monitor general traffic patterns and usage of our website to help us to improve our website design and layout. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may not be able to use certain features of our website.

The information that is collected by us via cookies is completely anonymous. How will we use your data? We (or third parties acting on our behalf) may use your personal information in the following ways:

• To provide you with the information, products or services that you request from us and/or • to allow you to participate in interactive features of our service when you choose to do so; and/or

• To contact you by letter, telephone or e-mail to inform you about other products and services which may be of interest to you; and/or

• notify you of our news, changes to the website, special events or other services we think may interest you.

We will also disclose your personal information to third parties who provide the products and services that you have enquired about via our website. We also may need to disclose your personal information where it is necessary to comply with any applicable laws or to protect ourselves or our users (including exchanging information with other companies for the purposes of fraud protection), or in the event that we sell our business, in which case we may disclose your personal data to the prospective buyer of our business.

How do we store your personal information and keep it secure?

As required by the Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of personal information which you have provided via this website, to prevent unauthorised access. We shall take all reasonable steps to ensure your personal details remain secure. The personal information that we collect from you may also be transferred to and stored outside of the European Economic Area.

If you do not agree to the privacy policy then you should not enter any of your personal information on our website. If at any time after you have provided personal information to us and you want to object to your personal data being used by us, you need to let us know by either contacting us at our address: Tolhurst Professional Services Ltd, Botley Mills, Mill Hill, Botley, Southampton, SO30 2GB or via email at: [email protected] .

We will endeavor to process your request as soon as possible, but in some cases it may take us up to 28 days to process your request. You may request a copy of the information we hold about you. We will be happy to provide you with such information upon request and the payment of £10 in order to cover our administrative expenses in relation to your request.

Our privacy policy applies solely to information collected through this website. Please note that we are not responsible for what any third party content provider or other third party offering goods and services via websites or linked to or framed around our website may do with any personal information that you may provide them. Accordingly, please ensure that you also read their data protection and privacy terms and conditions very carefully before providing them with your personal information.